![]() I will never get Optimum service in my house or let someone i know to get it too as long I'm breathing on this earth. To disconnected something I already paid for is beyond me. I have small kids I need something to make them busy I can do my job. Former President Donald Trump surrendered to authorities at the federal courthouse in Miami just before 2 p.m. Until I hung up the phone the make my newborn sleep. You only need to give your street address and apartment number to get started. Call the phone numbers below to check eligibility. I count i spoke to 8 different people for over 2 hours straight from one to the other. Queens Staten Island Enrollment Who can enroll in Big Apple Connect Residents living in the NYCHA developments listed above are eligible. I tried to get help to fix it if it was a mistake they made, but they passed you from one department to the next over and over. I don't June owe June because my next payment June 15th, it's not June 15th it was June 5 I paid May 15th to June 15th, June 5 my service disconnected. June 5 they disconnected my service the told me I was the one who canceled it, they told is because I am moving somewhere else, they told me because I need to pay for June. I paid them on the 15th of May to June 15th my next payment is due June 15th. I paid my bill on every 15th of the month since I had them. PT 10 min read Provider unavailable in Starting at 40 On Altices website Optimum home internet Rating How we calculated our rating 6.2 CNET Rating Speed 7/10 Value. ![]() Customers service is the worst because they don't to listen to you, they will you anything just to get off the phone. Optimum was my worst nightmare □, for over 2 3 years had been using Optimum this service is always a nightmare. That should explain everything you need to know about the company. Their outtages in my area are not on said map. Am I to believe that all of their internet providing redundancy, if it's even there, is gone? And if so, they don't tell anyone!? UPDATE: They say that outtages are not ideal, but their outtages are on said map. I've configured DCs for Fortune 50 companies that had three ISP circuits put in. Data centers drop minimum of two ISP circuits for failsafe in case Murphy kicks in. Lastly, it seems as if there's no network redundancy built in? Firewalls have failover, switches in a pair do too. Call Optimums main sales department at +1-86 to add new Optimum internet, cable TV, or phone services to your account. Why not tell customers to expect issues? Why not alert to problems so if, for instance, people work at home and their ability to do their job is reliant on the internet can make other plans so they don't cause an outtage bc they didn't know work was going on. ![]() The internet would just randomly cut out for no reason, and this even happened during overnight change windows for work. I noticed my internet being really slow, I pay for 1gig fiber and I literally had 5mbps up/down at its slowest. They told me there was an outtage in my area, I looked at my area on their own map and there was no outtage, repeatedly. Run away, carrier pigeon would get there faster with better service On your bill summary, choose to view by Category or Line 5. Tap or click My bill at the bottom of the screen 3. STOP WASTING MY TIME! Can't wait to dump them forever! Desired outcome: Be more honest in your advertising and communications and lower your frik'n prices. Where can I view my bill You can access current and previous bills anytime at MyMobile: 1. Net result, you spend an inordinate amount of your precious time to save very little after being led to believe you could save a fair amount. They fain participating, I suspect to keep the Feds off their backs, but they have it gamed to where you only save a little as opposed to what they advertise up front. And, their ACP program for low income people is a joke. ![]() ![]() And, you talk to 4 different people, you get 4 different resolutions. Frontline service personnel are nice but ill-equipped to handle anything.providing you can get to a human after a myriad of computer prompts. Prices have skyrocketed and service has gone down the toilet. Suddenlink wasn't the greatest, but since the buyout/merger with Optimum they've gone off the deep end. Those developments that appear in bold are new additions to the Big Apple Connect program.Deceptive ads, cuz they have game their system to get more money from you. Note: All developments located in Manhattan are serviced by Charter/Spectrum. Those developments that appear in bold are new additions to the Big Apple Connect program. Note: Service provider for Brooklyn developments indicated in parentheses below. Note: All Bronx developments below are serviced by Altice/Optimum. ![]()
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